Privacy Policy

Last updated on September 14, 2018.

This privacy policy has been compiled to serve better those who are concerned with how their 'Personally Identifiable Information' (PII) is being used online. PII, as described in US privacy law and information security, is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context. Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your Personally Identifiable Information in accordance with our website. respects your privacy and dedicates to honoring your privacy. We do everything possible to respect your privacy and maintain complete confidentiality, excepting when legal requirements supersede that need.

The Information We DO NOT Collect:

We DO NOT collect your domain private key. The domain private key is generated in your browser, and our server never sees it. You may download the CSR generator app and run it locally. You may disconnect your internet connection during this process. Alternatively, you may use any other tool of your choice to generate CSR.

The Information We Collect from the people who use our free SSL certificate generation service:

Like many online services, we collect your email id which is the unique identifier of your account at You need this email id and password (which we sent at the first time you generate an SSL) to login to your account. You may reset your password using that email id or change password by log into We collect the CSR you provide during SSL creation to send it to Let's Encrypt ACME V2 API so that they can issue you free SSL certificate.

Moreover, if you wish, we encrypt your CSR and save to our database to make the renewal process faster using the same CSR. However, you may change the CSR during each renewal. We save the certificate URL provided by Let's Encrypt (encrypted) so that you can download the SSL certificate any time in the future by log into this website.

When do we collect information?

We collect information from you when you fill out a free SSL certificate creation form, contact form or enter any information on our site.

How do we use your information?

We may use the information we collect from you when you create free SSL certificate, sign up for our newsletter, respond to a survey or marketing communication, surf the website, or use specific other site features in the following ways:

  • To quickly process your transactions with Let's Encrypt ACME V2 API - register your account with Let's Encrypt, issue SSL, download SSL, renew SSL, revoke SSL, etc.
  • For email communication with you: sending the password reset link to the first-time users, reset the password, reply to the contact form submission, important announcement, change in Privacy Policy.

How do we protect your information? in-browser client:

  • We only provide articles, information, free SSL certificate. We never ask for credit card numbers.
  • We use regular Malware Scanning.
  • We implement a variety of security measures when a user enters any information, submits, or accesses their information to maintain the safety of your personal information.
  • Our server never sees your domain private key.
  • We protect the key pair which is generated for your Let's Encrypt account, the kid returned by Let's Encrypt API, the certificate download URL provided by Let's Encrypt, your website addresses (CN and SAN) and CSR with 2 steps of encryption:
    (1) First one is Zend\Crypt\BlockCipher which uses OpenSSL to encrypt your account key pair. Block cipher uses an encryption key without which the encrypted text can't be decrypted.
    (2) In order to hide this encryption key, we have encrypted this web app using ionCube PHP Encoder 10. So, even if a hacker gets into our server, he does not be able to decrypt your account key pair. We have provided an option to change your Let's Encrypt account key pair (login required) any time with a single click.
  • We have stored the Block Cipher encryption key offline on multiple devices.
  • We encrypt your password using Zend\Crypt\Password\Bcrypt.

' Auto' server-side App:

  • Your Let's Encrypt account key pair, domain private key, CSR, SSL certificate - everything is generated and stored on your server. Our server never sees them. The source code is open, and you can audit it.
  • We store the private key, CSR, SSL certificates above the publicly available directory of your hosting ('public_html').
  • The confidential information (password, API secret) are stored using OpenSSL encryption.
  • During installation of the app, if the user doesn't have an SSL certificate installed on the current domain (from which he/she is accessing the app), the app displays an option to issue a free SSL certificate quickly for the current domain with a single click. Thus we ensure that the user doesn't need to enter passwords over an unencrypted connection from the beginning. This option tries to store the private key, CSR, SSL certificates above the 'public_html' directory. However, if the user's server does not define $_SERVER['HOME'], it stores everything with 700 file permission, which means no one other than the authorized user can access the private key, CSR, SSL certificates.
  • We disabled directory browsing using the following code in the .htaccess file:
    Options -Indexes

Your personal information is contained behind secured networks and is only accessible by a limited number of persons (system admins) who have exclusive access rights to such systems, and are required to keep the information confidential. However, system admins do not be able to decrypt your encrypted data. Besides, all the information you supply encrypted via Secure Socket Layer (SSL) technology.

Do we use 'cookies'?

Yes. Cookies are small files that a site or its service provider transfers to your computer's hard drive through your Web browser (if you allow) that enables the site's or service provider's systems to recognize your browser and capture and remember specific information. For instance, we use cookies to help us remember and process the SSL certificate generation steps & provide you a user interface to manage the SSL certificates (download, renew, revoke, delete). They are also used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.

We use cookies to:

  • Help remember and process the SSL certificate generation steps
  • Provide you a user interface to manage the SSL certificates (download, renew, revoke, delete, update profile, change the password, change Let's Encrypt account key pair)

You can choose to have your computer warn you each time a cookie sent, or you can choose to turn off all cookies. You do this through your browser settings. Please look at your browser's Help Menu to learn the correct way to modify your cookies. However, you'll not be able to access our services if you turn off cookies.

If users disable cookies in their browser:

  • If you turn cookies off it turns off the main feature of this website, i.e., you'll not be able to issue free SSL certificates.

Third-party disclosure

We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or serving our users, so long as those parties agree to keep this information confidential. We may also release information when it's release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property or safety.

However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

Third-party links

Occasionally, at our discretion, we may include or offer third-party products or services on our website. These third-party sites have separate and independent privacy policies. We, therefore, have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

California Online Privacy Protection Act

CalOPPA is the first state law in the USA to require commercial websites and online services to post a privacy policy. The law's reach stretches well beyond California to require any person or company in the United States (and conceivably the world) that operates websites collecting Personally Identifiable Information from California consumers to post a conspicuous privacy policy on its website stating precisely the information collected and those individuals or companies with whom it is shared. - See more at

According to CalOPPA, we agree to the following:
Users can visit our site anonymously.
Once this privacy policy is created, we add a link to it on our homepage or as a minimum, on the first significant page after entering our website.
Our Privacy Policy link includes the word 'Privacy' and can easily be found on the page specified above.
You will be notified of any Privacy Policy changes via Email.
You can change your personal information by logging in to your account.

How does our site handle Do Not Track signals?
We don't honor Do Not Track signals and Do Not Track, plant cookies, or use advertising when a Do Not Track (DNT) browser mechanism is in place. We don't honor them because:
Let's Encrypt CA needs to register an account with key pair & email id and returns a kid to identify that account. Let's Encrypt do verify every request against the registered key pair and kid. Failing to provide it results in an error, and we can't obtain free SSL certificate from Let's Encrypt. So we are unable to honor Do Not Track signals.

Does our site allow third-party behavioral tracking?
It's also important to note that we allow third-party behavioral tracking.

COPPA (Children Online Privacy Protection Act)

When it comes to the collection of personal information from children under the age of 13 years old, the Children's Online Privacy Protection Act (COPPA) puts parents in control. The Federal Trade Commission, the United States' consumer protection agency, enforces the COPPA Rule, which spells out what operators of websites and online services must do to protect children's privacy and safety online.

We do not specifically market to children under the age of 13 years old.


The CAN-SPAM Act is a law that sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have emails stopped from being sent to them, and spells out strict penalties for violations.

We collect your email address to:

  • Send information, respond to inquiries, and/or other requests or questions.
  • Process orders and to send information and updates about orders.
  • Send you additional information related to your product and/or service.
  • Market to our mailing list or continue to send emails to our clients after the original transaction has occurred.

To be in accordance with CAN-SPAM, we agree to the following:

  • Not use false or misleading subjects or email addresses.
  • Identify the message as an advertisement in some reasonable way.
  • Include the physical address of our website.
  • Monitor third-party email marketing services for compliance, if one is used.
  • Honor opt-out/unsubscribe requests quickly.
  • Allow users to unsubscribe by using the link at the bottom of each email.

If at any time you would like to unsubscribe from receiving future emails, you can follow the instructions at the bottom of each email, and we will promptly remove you from ALL correspondence.

Contact Us

If there are any questions regarding this privacy policy, you may contact us using the information below.
2/153 C, Sree Colony
Kolkata, West Bengal 700092